Branch Manager – Retail Branch Banking ,Thalambur

from 5 to 10 year(s) of Experience

Job Description

Roles and Responsibilities

Responsibilities

Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.

Own all branch-banking objectives and overall branch supervision, Ensure achievement of overall Branch Targets by generating business and cross sales

Key Customer Relationship Management & supervision of all High Net Worth customer programs

Ensure all components of the branch sales model function as per design

Complaints Handling

Review Branch Operations reports

Managing teller operations and vault

Branch Merchandising & co-ordination with Marketing at product level

Review vault register and Key Registers

Review Suspense & Dummy accounts

Ensure compliance with Banking rules, Regulations & Procedures

Periodic review of progress vs. objectives. Ensure clarity of Business objectives among staff

Adherence of sales process & Operational Checklist


Review and Control

Review vault /Vault& Key register, Monitor Physical verification of cash (Periodic).

  • Audit Rating
  • No frauds / Operational Errors .

Review Suspense & Dummy accounts

  • Ensure compliance with Banking rules, Regulations & Procedures
  • Periodic review of progress vs. objectives
  • Ensure clarity of Business objectives among staff
  • Adherence of sales process.
  • Competency
  • Execution Excellence:

  • Planning
  • Continuous improvement
  • Quality Result
  • Business Knowledge
  • Managing people & Relationships:

  • Collaboration
  • Customer delight
  • Promoting HDFC Values
  • Coaching
  • Conflict Resolution
  • Personal Effectiveness:

  • Ownership
  • Feedback and Active listening
  • Clarity of expression
  • Analytical Ability
  • Influencing
  • Decision Making
  • Assignment of Work
  • Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials

  • Educational Qualifications
  • Key Skills
  • Graduation: (Min)
  • Certifications:
  • AMFI Certification(Optional)
  • IRDA Certification(Optional)
  • NCFM Certification (Optional)
  • Internal Certification-NR Modules-(Optional))
  • Strategic Vision
  • Business Understanding

    Planning &Organizing

    Initiative

    Decision Making

    Numerical and Analytical Ability

    Accuracy

    Develop Subordinates and team

    Communication

    Response Time

    Sales / Marketing skills

    Interperonal skills

    Hands on approach

    Aggressive

    Listening skills

    Ability to work under pressure

    Team Player

    Confidence

    Adaptability

    Influencing skills

    Monitoring skills

    Implementing skills

    Mentoring

    Experience Required

    • Minimum experience in years – 3 to 10 yrs
    • Exposure to banking preferable

    Major Stakeholders(intra team and other cross functional stakeholders, who would need to be interacted with for discharging duties)

    Customers, Admin/Infra/HR ,retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials




    Salary: INR 8,00,000 - 10,00,000 PA.

    Industry:Banking / Financial Services / Broking

    Functional Area:Sales, Retail, Business Development

    Role Category:Retail Sales

    Role:Branch Manager

    Key Skills

    Desired Candidate Profile

    Please refer to the Job description above

    Education-

    PG:Post Graduation Not Required

    Doctorate:Doctorate Not Required

    Company Profile

    Talent Leads HR Solutions Pvt Ltd

    Talent Leads HR Solutions (P) Ltd. is an Executive search & Recruitment firm managed by a team of professionals. We conduct searches for top, senior and middle level professionals for startups and large organizations across multiple industries throughout India. Our foundation stone is our commitment to client satisfaction, deep regard for personal relationships and dedication to quality. We maintain the highest levels of integrity, confidentiality and professionalism in serving our clients and employ the most transparent search process. We accept only those mandates to which we are confident to deliver superior results and consciously restrict the number of clients in a specific industry to avoid off limit issues.
    View Contact Details+

    Recruiter Name:Pradnya

    Contact Company:Talent Leads HR Solutions Pvt Ltd

    Telephone:8208109090

    Website:http://careers.talentleads.co.in