Responsible for handling financial and non-financial transactions with 100% accuracy and with agreed SLAs. Resolution of customer / channel related queries.
Manage financial / non-financial transactions as per agreed SLA
Verification of documents as per process
Preparation of communication to clients post processing of requests
Reconciliation of daily activities
Ensure queries are resolved as per TAT in C2S2
Maintenance of trackers as per requirement
Co-ordination within Operations and other stake holders for resolution of escalations
Systems & Processes
Ensure compliance to various regulations and standard operating procedures.
Carry out necessary UAT with respect to system changes and provide feedback
Relevant Experience: 2 + years in insurance company.
Education - Graduation mandatory.
Salary: INR 4,00,000 - 4,50,000 PA.
Desired Candidate Profile
Talent Leads HR Solutions Pvt Ltd
Talent Leads HR Solutions (P) Ltd. is an Executive search & Recruitment firm managed by a team of professionals. We conduct searches for top, senior and middle level professionals for startups and large organizations across multiple industries throughout India. Our foundation stone is our commitment to client satisfaction, deep regard for personal relationships and dedication to quality. We maintain the highest levels of integrity, confidentiality and professionalism in serving our clients and employ the most transparent search process. We accept only those mandates to which we are confident to deliver superior results and consciously restrict the number of clients in a specific industry to avoid off limit issues.
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Contact Company:Talent Leads HR Solutions Pvt Ltd